How to protect yourself in case of a data breach with Surfshark Alert – Surfshark Customer Support

In this article, you will learn how to use Surfshark Alert and protect your data in case of a breach.

NOTE: Surfshark Alert is only available to Surfshark One and Surfshark One+ subscribers. If you haven't got a subscription yet, you can check out Surfshark subscriptions here.

Here's what we'll cover in this article:

What is Surfshark Alert?
What to do if your password is compromised?
What to do if your credit card is breached?
What to do if your identity information is breached?

What is Surfshark Alert?

Surfshark Alert is a security tool that safeguards your sensitive data from the wrong hands. It keeps a watchful eye on your credentials for potential breaches and notifies you in case of any breach. You can view the details of the breach and take the necessary steps to secure your information through your Alert account.

With the monitoring part out of the way, let's look through potential breaches and how to act in each scenario.

What to do if your email is compromised?

If your email is compromised, change your password on the website where the breach occurred and any other sites where you use the same email and password. Log out from all your devices to prevent unauthorized access from potential intruders. Finally, if you receive any suspicious emails, mark them as spam immediately.

What to do if your password is compromised?

If your password is compromised, we highly recommend changing your password immediately. Using the same password on multiple accounts is not the best practice, but if any of your other accounts use the same password, change it, too. For an extra kick of security, always use 2FA.

What to do if your credit card is breached?

In case of a credit card data is breach, immediately contact your bank or payment provider and report that your info was compromised. You may have to block your card and get a new one.

What to do if your identity information is breached?

If your identity information has been breached, notify your local institutions (such as police and government agencies that specialize in identity theft) that scammers may have access to your data. Check your credit card institutions for unauthorized activities and consider a credit freeze.

Using Surfshark Alert, you can immediately be informed about personal information breaches. But how can you prevent your information from falling into the wrong hands in the first place? By using Alternative ID, which generates a brand-new online identity & email for you to use online.

Once you have taken all precautions, you can press the Archive button. This will move the breaches into the archive folder, where you can access them later.